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  • Privacy Policy

    March 31, 2025

    Menscape Clinic ("Menscape," "we," "our," and/or "us") values the privacy of individuals who use our website and related services (collectively, our "Services"). This Privacy Policy ("Privacy Policy") explains how we collect, use, and share information from users of our Services, including our patients, providers who visit our website, and other visitors ("Users"). By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. Beyond this Privacy Policy, your use of our Services is also subject to our Terms of Service.

    If you are a patient with access to our patient web portal and wish to know more about our privacy practices related to protected health information, please refer to our Notice of Privacy Practices below.

    Information We Collect

    We may collect a variety of information from or about you or your devices, as described below.

    A. Information You Provide to Us
    • Registration and Profile Information: If you sign up for an account or submit a request for services, we may ask for details like your name, email address, gender, date of birth, contact information, and medical history.
    • Communications: If you contact us directly (e.g., for inquiries, consultations, or support), we may receive additional information. For example, if you submit an eligibility questionnaire for our services, we may collect details such as your gender, age, height, weight, and medical information. We also track communications such as appointment requests, emails, or text messages you send us to improve our services
    • Careers: If you apply for a job with us, we collect your contact information, resume, and details provided during your application.
    B. Information We Collect When You Use Our Services
    • Device Information: We collect information about the device and software you use to access our Services, such as your IP address, web browser type, and operating system.
    • Usage Information: To enhance our services, we automatically collect data on how you interact with our website, including the pages you visit, search queries, and visit timestamps.
    • Cookies and Similar Technologies: We use cookies and similar technologies to track activity on our website. These help us improve your experience by remembering your preferences. You can manage cookie settings through your browser.
    C. Information We Receive from Third Parties

    We may collect information about you from third-party partners, such as advertising or analytics services.

    How We Use the Information We Collect

    We use the information we collect to:

    • Provide, maintain, improve, and enhance our Services.
    • Personalize your experience with tailored content and recommendations.
    • Communicate with you, including updates and information about your inquiries.
    • Conduct marketing and advertising relevant to your interests.
    • Respond to legal requirements or issues related to security and fraud prevention.
    How We Share the Information We Collect
    • Service Providers: We may share information with service providers assisting in the delivery of our Services.
    • Marketing: We do not rent, sell, or share your information for direct marketing purposes unless we have your permission.
    • Analytics and Advertising Partners: We may share data with analytics or advertising partners to help improve and promote our Services.
    • Legal Compliance: We may share information when required by law, such as responding to legal requests or protecting our rights and safety.
    • Business Transactions: If we undergo a merger, acquisition, or asset transfer, your information may be shared with the involved parties.
    Security

    We implement reasonable measures to protect your data, but please note that no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

    International Visitors

    Our Services are hosted in the United States. If you access our Services from outside the U.S., your data may be transferred, stored, and processed in the U.S.

    Your Rights

    You have the right to update or correct your account information. If you wish to close your account, please contact us at [email protected]

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective when posted.

    Contact Information

    If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: Email: [email protected]

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